Ryan Austen Consultancy ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the *Privacy Act 1988*.
1. Collection of Personal Information
We may collect personal information from you when you:
Visit our website
Contact us via phone, email, or contact form
Subscribe to our newsletter
Engage our services
The types of personal information we may collect include:
Your name
Contact details (email address, phone number, address)
Business Information
Information about your inquiries and requests
2. Use of Personal Information
We use your personal information for the following purposes:
To respond to your inquiries and requests
To provide our services
To send you newsletters and updates (if you have subscribed)
To improve our website and services
To comply with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
Our employees and contractors
Third-party service providers who assist us with our business operations (e.g., IT support, email marketing)
As required by law
We will take reasonable steps to ensure that any third parties we disclose your personal information to are bound by confidentiality and privacy obligations.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and implement appropriate security measures.
5. Access and Correction
You have the right to access and correct your personal information. If you would like to access or correct your information, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ryan Austen Consultancy
ABN: 48 800 118 537
ryan@ryanaustenconsultancy.com
Effective Date: 7 March 2025